Return & Refund Policy
Last updated: October 19, 2025
Thank you for shopping with Memeshi! We hope you love your purchase, but if something isn’t quite right, we’re here to help.
1. Eligibility for Returns
We accept returns within 7 days of the delivery date.
To be eligible, your item must be:
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Unworn, unwashed, and unused
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In the original packaging with tags attached
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Free from stains, odors, or damage
2. Non-Returnable Items
Please note that the following items cannot be returned or exchanged:
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Sale or clearance items
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Bodysuits, lingerie, swimwear, and accessories (for hygiene reasons)
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Gift cards or promotional items
3. Return Process
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Contact Us: Email memeshishop@gmail.com within 7 days of receiving your order. Please include your order number and photos if the item is damaged or incorrect.
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Approval: Once your return is approved, we’ll provide detailed return instructions and the return address (our U.S. supplier is located in California).
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Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund at no cost to you.
5. Refunds
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Once your return is received and inspected, we’ll notify you via email.
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Approved refunds are issued to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
6. Exchanges
We currently do not offer direct exchanges.
If you’d like a different size or color, please return your item for a refund and place a new order.
7. Order Cancellations
Orders can be canceled within 12 hours of purchase if they haven’t been processed or shipped.
Once fulfillment begins, cancellations are not possible.
8. Contact Us
If you have any questions about this Return Policy, please reach out to us:
📧 memeshishop@gmail.com
📞 0769089565